Terms & Conditions
Terms and Conditions are Binding: Tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter (Event T+Cs). By purchasing an Event ticket you agree to be bound to the Event T+Cs.
Security Searches: As a condition of entry, attendees may be required to submit to bag inspections, vehicle inspections and personal screening. Refusal to comply may result in refusal of entry or removal from the Event Site without refund.
Directions of Event Staff: You must follow the reasonable directions of Event staff as required and comply with the law at all times during the Event.
Photography and Filming: By entering the Event Site you consent to being photographed, filmed or recorded. The Promoter may use any such recordings for promotional, marketing or commercial purposes without compensation.
Event Tickets: Entry to the Event Site will be granted with presentation of:
- a valid bar-coded ticket; or
- a valid bar-coded print-at-home PDF ticket; or
- a valid bar-coded Passbook ticket (electronic ticket on mobile device),
issued by an Authorised Ticketing Agency, to be exchanged for a wristband upon entry.
Alcohol: The Event is fully licensed – please do not bring alcohol with you as it will be confiscated and will not be returned. Only alcohol purchased from bars at the Event may be consumed at the Event Site. If you wish to purchase or consume alcohol, you must have valid proof of age photo ID. You must be of legal age (18 years) to purchase and consume alcohol on the Event Site. Any person supplying or attempting to supply alcohol to a minor may be removed from the Event Site, have their ticket cancelled without refund, and may be reported to NSW Police and/or Liquor & Gaming NSW.
Illegal Drugs: Illegal drugs are strictly prohibited at the Event Site. Any person found possessing, supplying, using or suspected of possessing, supplying or using illegal drugs may be refused entry, removed from the Event Site without refund and referred to NSW Police.
Right to Refuse Entry / Remove Patrons:The Promoter reserves the right to refuse entry to or remove any person who is intoxicated, behaving aggressively, acting unlawfully, failing to comply with these Terms and Conditions, or otherwise posing a risk to the safety or enjoyment of others.
Australian Consumer Law:Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies you may have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other applicable law that cannot lawfully be excluded, restricted or modified.
Release: To the full extent permitted by law, you waive all legal rights of action against and fully release Promoter and owner or lessee of the Event Site (and their respective executive members, directors, officers, employees, volunteers, contractors or agents) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss for any default, failure or negligence (to the extent permitted by law) in relation to entry to and presence on the Event Site.
Promoter’s Liability: The services provided by Promoter will be rendered with due care and skill to the extent required by Part 4 of the Competition and Consumer Act 2010. Apart from such statutory liability, Promoter and the owner and/or lessee of the Event Site will not be liable or responsible for any injury, damage or loss suffered or incurred by you or any person entering or when you enter or are on the Event Site whether caused by the negligence of Promoter or that of the owner and/or lessee of the Event Site (or their respective employees, contractors or agents), whether arising in tort, contract, bailment or otherwise - all such injury loss or damage to person or property is at your own risk.
Risk: Entry to the Event Site is at your own risk. Without limiting the generality of this:
- appropriate footwear and clothing must be worn at all times at the Event Site;
- you must not mosh, crowd surf or stage dive;
- ear plugs should be worn if necessary.
To the extent permitted by law, Promoter takes no responsibility for any hearing damage or loss caused by excessive noise or injury caused by your failure to follow Promoter’s directives.In the event of injury or illness, the Promoter may arrange emergency medical treatment or evacuation where reasonably necessary for your safety. You acknowledge that any costs charged by third-party medical providers may be your responsibility.
Enforceability: Any provision of these Event T+Cs which is or becomes unenforceable shall not invalidate the other provisions of these Event T+Cs.
Online Ticketing Support: If you are experiencing difficulties with purchasing a ticket or the ticketing page, please
Contact: 9:00am – 7:00pm NZT (Monday – Sunday)
Email: support@flicket.co.nz
Refund and Cancellation Policy: Tickets purchased for the event are for the Entire Event, not for specific artists or acts. The Promoter reserves the right to change, add, withdraw or substitute artists in the Event line-up, vary the advertised program, vary the date and/or vary the Event Site without prior notification and deny admission to the Event Site (including admission to a particular performance at the Event Site) with reasonable cause. No refunds on tickets except where required by the Competition and Consumer Act 2010. No refunds or other compensation will be given if an advertised artist or act is changed, cancelled or the length or content of their performance is changed.
Except as required by law, the Promoter will not be liable for any indirect or consequential loss arising from the cancellation, postponement, relocation or material change of the Event.
There will be no refund of any unused portion of an Event Ticket if you or your invitees are asked or forced to leave the Event for any of the reasons set out in the Event T+Cs or if you decide not to attend the Event. You are responsible for checking the age minimum for the Event. No refunds will be processed if you are denied entry due to not having valid ID for admittance to the Event Site.
